Account Deletion

Effective Date: March 19, 2026. Last Updated: March 19, 2026.

1. How to Request Deletion

In app (recommended): Go to Profile > Personal Details > Delete Account.
Web request URL: this page is the public request URL for app store compliance.

Open In-App Deletion Request via Email

2. What Happens After You Request

Your account is marked for deletion and active sessions are revoked.
Access to your account is removed as part of the deletion workflow.
Most personal and fitness data is permanently deleted within 30 days.

3. Data Deleted (Hard Delete)

Profile details (name, bio, social links, phone, profile metadata).
Workout history, logs, progress, and most user-generated fitness records.
Notifications, app preferences, and related account-linked non-financial records.

4. Data Retained (Up to 10 Years)

We retain strictly limited records where required by applicable law, tax, fraud prevention, dispute handling, and financial audit obligations.

Invoices, payment transaction references, GST/tax-relevant entries.
Chargeback/dispute and anti-fraud audit evidence.
Minimal identity linkage required to validate compliance records.

5. Identity Verification